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KMID : 1004620130190030383
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Clinical Nursing Research
2013 Volume.19 No. 3 p.383 ~ p.394
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The Effects of Preparatory Nursing Information and Information Offered by Short Message Service on Anxiety and Nursing Satisfaction among Family Members of the Intensive Care Unit In-patients
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Choi Jung-Hoon
Kim Ju-Ae
Hong Nam-Soon
Lee Bo-Hye
Lee Eun-Hee
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Abstract
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Purpose: This study was conducted to investigate the effects of preparatory nursing information and information
offering by SMS on anxiety and nursing satisfaction among family members of ICU (Intensive Care Unit) inpatients.
It utilized a quasi-experimental research design with a non-equivalent and non-synchronized control group.
Methods: The experimental group and the control group were offered a booklet guiding ICU and were offered face-to-face information by nurses using Power Point. The experimental group was additionally offered SMS (short message service) message on patient’s safety at night every morning during the hospital stay between 8 and 9 am. All participants in the experimental group and the control group were measured in reference to anxiety at the point of hospitalization and were surveyed anxiety and nursing satisfaction on the third day of hospital stay.
Results: The anxiety demonstrated no significant difference between the groups, while the nursing satisfaction was significantly higher in the experimental group than that of the control group.
Conclusion: Proving direct information and indirect information via SMS message were considered effective in improving the family member’s satisfaction with nursing care. The frequencies of SMS message and the contents of the message and information need to be defined and specified in the given population.
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KEYWORD
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Information, Family, Intensive care units, Anxiety, Satisfaction
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Listed journal information
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